De-Plug
Crypto
Fintech
De-Plug - Smart Energy Management Through Tokenized Savings
A digital platform designed to help users track, manage, and reduce energy consumption, while earning tokens for every unit of electricity saved.
Duraion
12 Months
Industry
Logistics
Impact
200% Increased
Location
USA

About De-Plug
De-plug is a South Korea-based digital energy solution aimed at encouraging smarter electricity usage through a token-based reward system. The product combines an intuitive mobile application and a web dashboard that allow users to connect, monitor, and control multiple electrical devices in real time. The core objective was to make energy saving visible, actionable, and rewarding, without overwhelming users with technical complexity.

Client Story
The client envisioned a product that could bridge the gap between energy awareness and user action. They wanted to motivate everyday users to actively reduce electricity consumption by making savings visible, measurable, and rewarding, without requiring technical expertise or prior experience with smart energy systems.
The Challenge
Designing De-plug required translating a technically complex ecosystem into a seamless, user-friendly digital experience. Users needed to onboard smoothly, connect multiple devices through Wi-Fi, manage them effortlessly, and clearly understand how their actions contributed to energy savings and token generation. Achieving clarity and trust was critical, especially for first-time users interacting with smart energy technology.
Designing a multi-step device connection flow that felt simple and reassuring
Presenting real-time device control and energy data without cognitive overload
Making the token reward system transparent and motivating for users

Undefined Product Scope:
No clear feature list, user flow, or product boundary, only a broad vision to digitize healthcare records.
No clear feature list, user flow, or product boundary, only a broad vision to digitize healthcare records.
Complex healthcare data:
Patient information spans multiple categories and sensitivities, making organization difficult.
Patient information spans multiple categories and sensitivities, making organization difficult.
Enterprise Scalability Requirements:
The product needed to work for individual practitioners while also supporting multi-doctor facilities and future expansion.
The product needed to work for individual practitioners while also supporting multi-doctor facilities and future expansion.
The Solution
We designed a structured, end-to-end experience that guides users through every stage of their journey, from device discovery to reward tracking. By breaking complex actions into logical steps and reinforcing them with clear feedback, we ensured users always understood what was happening, why it mattered, and what value they were gaining. The solution balanced technical functionality with an approachable, modern interface suitable for both mobile and web environments.





Design Process
Our design process was intentionally structured to ensure clarity, scalability, and usability across the entire platform. Each phase contributed to building a product that was not only functional but strategically aligned with user behavior and business goals.
Define
- Mapped user roles and personas
- Identified primary pain points in clinical workflows
- Audited existing record systems for gaps
- Prioritized features based on impact and feasibility
- Established compliance and privacy requirements
- Defined product scope and MVP features
Ideate
- Created multiple user flow options
- Sketched wireframes for all core screens
- Brainstormed solutions for complex data visualization
- Mapped interactions for both patients and doctors
- Explored scenarios for emergency and routine use
- Collaborated with the client for early validation
Design
- Developed high-fidelity screens with clarity-first layouts
- Structured modular patient profiles for easy navigation
- Applied consistent typography, color, and iconography
- Designed scalable doctor & facility management modules
- Created dashboards with actionable insights at a glance
- Built accessible and intuitive interactions
Test
- Conducted usability tests with mock users
- Observed task completion times and bottlenecks
- Iterated on navigation and information hierarchy
- Validated real-world clinical use cases
- Collected feedback for accessibility improvements
- Ensured error prevention in critical workflows
Deliver
- Produced a complete design system with reusable components
- Documented interactions, styles, and patterns for developers
- Delivered pixel-perfect screens ready for implementation
- Ensured scalability for multi-facility operations
- Handoff included guidelines for future feature expansion
- Supported client onboarding with product walkthroughs
Define
- Mapped the complete trademark registration lifecycle, from user intent to USPTO submission
- Identified critical failure points leading to rejections and delays
- Defined primary user groups including individuals, businesses, and repeat filers
- Established functional requirements based on legal compliance needs
- Clarified consultant involvement touchpoints within the digital flow
- Set success metrics around accuracy, completion rate, and reduced friction
Ideate
- Translated legal workflows into step-by-step digital journeys
- Structured information architecture to match user mental models
- Designed guided form logic to prevent incorrect inputs early
- Planned progressive disclosure to avoid overwhelming users
- Explored validation and review checkpoints for consultant oversight
- Aligned ideation with scalability and future feature expansion
Design
- Designed clean, structured interfaces focused on clarity and trust
- Created form-heavy layouts optimized for long data entry sessions
- Developed visual hierarchy to guide users through complex steps
- Built reusable UI components for consistency and speed
- Designed feedback states for errors, success, and progress tracking
- Ensured accessibility and readability across devices
Test
- Validated user flows for first-time and repeat applicants
- Tested edge cases related to incorrect classifications and documents
- Reviewed form logic to ensure data completeness before submission
- Iterated on copy and micro-interactions to reduce confusion
- Conducted internal usability reviews with real filing scenarios
- Refined flows based on consultant feedback and operational needs
Deliver
- Delivered a production-ready, scalable trademark filing platform
- Ensured seamless handoff between user submission and consultant review
- Optimized performance for real-time uploads and form handling
- Implemented a workflow that minimizes rejection risks
- Aligned final build with USPTO process requirements
- Launched a system designed for long-term operational efficiency

UX Research
UX research focused on understanding how users perceive electricity consumption and what motivates them to change their behavior. Insights showed that users respond better to visual progress indicators than raw data and feel more confident when complex setups are broken into guided steps. These findings directly shaped the dashboard structure, step-by-step device connection flow, and the prominent display of saved energy. They earned tokens, ensuring the experience felt both informative and rewarding.



Style Guide & Components
A cohesive style guide was developed to maintain consistency across the platform. This included typography, color systems, spacing rules, and reusable UI components for dashboards, device cards, connection states, and token indicators. The component-based approach ensured scalability, faster iterations, and visual consistency across both mobile and web interfaces.



Final Design
The final solution delivered a clear, scalable digital product that successfully simplified smart energy management. Users could connect and manage devices with confidence, clearly track their electricity savings, and understand the value of their actions through an intuitive token system. The design positioned De-plug as a user-centric, future-ready energy platform.
Duration
1 month
Industry
Healthcare/Wellness
Impact
400% Increased Conversion
Impact
United States
Duration
1 month
Industry
Healthcare/Wellness
Impact
400% Increased Conversion
Impact
United States




The Results
- Improved clarity in multi-device onboarding and management
- Reduced perceived complexity of smart energy interactions
- Clear visibility of energy savings and earned rewards
- Scalable design system supporting future growth
- Strong alignment between sustainability goals and user motivation
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